Privacy Policy

Last Updated: February 5, 2025

Luminous Photo Expeditions LLC & Colombia Photo Expeditions LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, book a trip, or interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide Directly

When you:

Book a trip or register for a service
Contact us via email or phone
Subscribe to our newsletter
Fill out forms on our website

We may collect:

Personal Information: Full name, email address, phone number, mailing address
Payment Information: Credit card details (processed securely by third-party providers)
Travel Information: Passport details, visa information, emergency contacts

1.2 Information We Collect Automatically

When you visit our website, we may collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on the site, interactions
Cookies & Tracking Technologies: Google Analytics, Facebook Pixel

1.3 Information from Third Parties

We may receive information from:

Marketing partners & travel affiliates (if you booked through a referral)
Social media platforms (if you engage with our pages or advertisements)

2. How We Use Your Information

We use your data to:

Process bookings, payments, and travel logistics
Send trip updates, confirmations, and important notifications
Improve website functionality and user experience
Provide customer support and respond to inquiries
Send promotional materials (with opt-out options)
Comply with legal requirements and ensure security

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Third-Party Service Providers: Payment processors, travel partners, email marketing services
Government Agencies: If required for travel visas, legal compliance, or safety reasons
Business Transfers: If we merge, acquire, or sell part of our business

4. Cookies and Tracking Technologies

We use cookies to:

Enhance your browsing experience
Analyze website traffic and trends
Deliver relevant ads through third-party platforms

You can manage or disable cookies in your browser settings.

5. Data Security

We take appropriate security measures to protect your information, including:

Encryption of sensitive data
Restricted access to personal information
Regular security monitoring

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Opt out of marketing emails (unsubscribe link provided)
Request data portability (for GDPR-covered users)
Restrict or object to data processing

To exercise your rights, email us at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Global Rescue, insurance providers). We are not responsible for their privacy policies. Please review their terms before providing any personal data.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data. If you believe we have collected a minor’s data, please contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” If changes are significant, we will notify you via email.